Your CRM should be driving revenue.
Not slowing it down
From licences to results. Most Salesforce implementations fail because they focus on features, not outcomes. capeMBX designs, builds, and optimises Salesforce, so your sales team closes more, your service team resolves faster, and your marketing actually converts.
Certified Partner
AI-Ready Solutions
Guiding Your Business to Success with Expert Salesforce Consultancy & Solutions.
Whether you're new to Salesforce, aiming to optimise core CRM functions, or preparing for advanced automation and AI, you're likely facing familiar hurdles.
Too often, implementations prioritise features over foundational strength.
Implementation
67% of Salesforce projects fail due to poor planning and execution
User Adoption
Teams struggle with broken processes & complex systems that don't fit their workflow
Technical Debt
Quick fixes and workarounds create long-term maintenance problems
We take a Different Approach.
Many partners chase speed, quick fixes, or trends. We engineer lasting success from the ground up, solving root issues so your Salesforce investment delivers a strategic edge.
BEACON Methodology
Our proven framework prevents costly mistakes from day one
Clean Architecture
Built for simplicity, scalability, and long-term success
Growth Engine
Transform your platform from cost center to competitive advantage
Ready for a Salesforce Solution that Actually Delivers Results?
We build Salesforce platforms that are resilient, scalable, and ready for the next wave of AI innovation.
Every leader faces unique challenges. Here’s how we move you forward, no matter your focus:
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“Close More Deals. Faster."
Your sales team shouldn't be spending half their day updating records. They should be in front of buyers. We build Salesforce Sales Cloud setups that give your reps a clean pipeline, accurate forecasting, and automated follow-ups — so they spend more time selling, less time on admin.
What you get:
A pipeline your leadership can trust
Automated activity logging and follow-up sequences
Real-time deal health scoring and forecasting
Faster onboarding for new reps
Aligned data between sales and marketing so the right leads get prioritised
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"Resolve faster. Retain more."
Every slow response costs you a customer. We configure Salesforce Service Cloud so your team has the full customer picture in one place — case history, previous interactions, SLA timers — without switching between five different tools.
What you get:
A single view of every customer case and conversation
Automated routing, escalation rules, and SLA tracking
Self-service portals that reduce inbound ticket volume
Real-time dashboards for team leads and service managers
Field Service support for mobile and on-site teams
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"Turn more leads into revenue."
Your marketing team is generating leads. But if they're landing in a black hole, that's a process problem, not a volume problem. We connect Marketing Cloud and your CRM so every lead is tracked, scored, and handed to sales at the right moment.
What you get:
Lead scoring that surfaces the best opportunities first
Automated nurture journeys that keep cold prospects warm
Marketing and sales aligned on the same data
Clear ROI reporting from first click to closed deal
Personalised customer journeys across email, web, and mobile
Our Expert Salesforce Services
Built on 18+ Years of Ecosystem Experience. We offer more than just a service; we build a partnership. We challenge assumptions, foster long-term adoption, and support you every step of the way. Our goal isn't merely go-live, it's creating lasting value for your business.
Advisory & Consultancy
Evaluate the health of your platform.
Create a tailored vision & roadmap for growth.
AI-Focused Consultancy
Assess your readiness for AI & Agentforce.
Build Agentforce proof of concept.
Tailored Solutions & System Integration
Deliver Salesforce solutions & integrations.
Drive change management and user adoption.
Managed Services & Support
Provide a full managed service offering.
Offer flexible shared support models.
Client Testimonials
"Your team provided outstanding expertise as we designed and refined our Salesforce security model. Your team delivered high-quality, strong knowledge, patience, and on-site support which helped our team understand and adopt the changes with ease. Your partnership made all the difference."
ERIC PRAUD
Salesforce Platform Manager
"The capeMBX team didn't just build us a Salesforce system; they really got to know our business inside and out and became part of our team. They helped us think bigger about what success meant for us. We have a Salesforce setup that our team actually uses every day. It's genuinely helping us achieve our goals."
PAUL N. WITUSCHEK
Managing Partner
Transforming Salesforce Into a Growth Engine for Your Business
Your industry faces unique pressures. capeMBX combines deep sector expertise with proven Salesforce capabilities to deliver measurable results. Whether you're managing regulatory compliance in financial services, supply chain complexity in manufacturing, or guest expectations in hospitality, we have the experience and solutions you need.
Financial Services
Streamline onboarding, manage Quotes & Renewal processes, automate compliance, and deepen relationships using Salesforce & Financial Services Cloud.
Travel & Hospitality
Personalise guest experiences, automate bookings, streamline support processes, and boost loyalty program engagement using the Salesforce Platform.
Manufacturing
Optimise inventory management, simplify supplier integration, and create exceptional B2B customer experiences.
Hi-Tech & Software
Optimise customer and partner portals and ecosystems, accelerate sales cycles, optimise customer support and unify customer data seamlessly.
Let's Build Your Salesforce Success Story
Get in touch to schedule a complimentary consultation to discover how our BEACON methodology can transform your Salesforce implementation into a competitive advantage.
Book Your Free Consultation
No obligation • 15 minute Intro Call • Expert advice
What You’ll Get
• Complimentary 2-hr strategy session
• Analyse setup to uncover hidden risks
• Identify immediate efficiency gains
• Provide clear roadmap for success
Why Choose capeMBX?
BEACON methodology prevents project failures
Clean, scalable implementations
AI-ready solutions for future growth
Get In Touch
info@capembx.com
Mon–Fri, 9–6 GMT
All Major Time Zones Covered
Transparent Pricing, No Hidden Fees
Certified Salesforce Partner
Trusted by businesses worldwide for reliable, scalable Salesforce solutions