Salesforce Partner · UK & Ireland
Salesforce done right.
For every team.
Your Salesforce Value Delivery Experts. We implement, integrate and support Salesforce for UK and Irish businesses. We stay accountable to the result after go-live, not just the delivery.
30 minutes. No slides. A senior consultant and honest answers.
● Leading Salesforce Partner ● Certified Consultants ● Agentforce-Ready
WHAT WE DO:
● Advisory & Consultancy ● Tailored Implementations ● Platform Integrations ● Managed Support Services ● Agentforce
Guiding Your Business to Success with Expert Salesforce Consultancy & Solutions.
Whether you're new to Salesforce, aiming to optimise core CRM functions, or preparing for advanced automation and AI, you're likely facing familiar hurdles.
Too often, implementations prioritise features over foundational strength.
Implementation
67% of Salesforce projects stall due to poor planning and execution
User Adoption
Teams struggle with broken processes & complex systems that don't fit their workflow
Technical Debt
Quick fixes and workarounds create long-term maintenance problems
We take a Different Approach.
We don't start with Salesforce. We start with your business. What are you trying to achieve? Where are you losing revenue, time, or visibility? Then we design the right solution.
A lot of Salesforce partners measure success by go-live dates. We measure it by what actually changes in your business after go-live. And we stay accountable to the result…not just the delivery.
Senior Consultants.
Senior consultants on every project. No junior teams learning on your budget.
Discovery before design.
We understand the problem before we build the solution.
Outcomes over outputs.
We track what improves, not just what gets shipped.
Ready for a Salesforce Solution that Actually Delivers Results?
We build Salesforce platforms that are resilient, scalable, and ready for the next wave of AI innovation.
Built for the leaders carrying the number
Whether you own revenue, service or the platform itself, we work in your language and measure success the way your board does.
Close more deals, faster
Your reps should be in front of buyers, not updating records. We build Sales Cloud so the pipeline stays clean without anyone having to chase it.
- A forecast you can defend in the boardroom
- Automated activity logging and follow-up sequences
- Real-time deal health scoring
- New reps productive in weeks, not quarters
Resolve faster, retain more
Every slow response costs you a customer. We configure Service Cloud so your team sees the whole picture in one place instead of switching between five tools.
- One view of every case, contact and conversation
- Automated routing, escalation and SLA tracking
- Self-service portals that cut inbound ticket volume
- Field Service for mobile and on-site teams
Turn more leads into revenue
If leads are landing in a black hole, that is a process problem, not a volume problem. We connect Marketing Cloud to your CRM so every lead is tracked, scored and handed over at the right moment.
- Lead scoring that surfaces the best opportunities first
- Nurture journeys that keep cold prospects warm
- Sales and marketing working from the same data
- ROI reporting from first click to closed deal
Our expert Salesforce services
Four capabilities, one continuous relationship. From the first strategy session to long after go-live, you work with the same senior team.
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Advisory & consultancy
Platform health checks, roadmaps and business cases that make your Salesforce spend defensible to the board.
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AI & Agentforce
Honest readiness assessments and working Agentforce proof of concepts built around how your team actually works.
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Tailored builds & integration
Salesforce configured to your processes and connected cleanly to your ERP, finance and product systems.
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Managed services & support
Continuous optimisation, release management and adoption coaching after go-live, on flexible shared models.
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What changes in a business like yours
Every sector has its own pressures. Pick yours and see the results we are asked to deliver most often, and what they look like when the work is done properly.
The pressure: proving compliance without slowing the business down.
Onboarding in days, not weeks
Checks and approvals built into the process rather than bolted on at the end.
Quotes and renewals in one place
Nothing slips between spreadsheets, inboxes and the core system.
Reporting the board actually trusts
One set of numbers, with a clear audit trail behind every one of them.
The pressure: rising customer expectations against field teams already stretched thin.
Faster answers for customers
Full account and case history on one screen, so nobody repeats themselves.
First-visit fixes
Field engineers arrive with the right information and the right parts.
Install pipelines you can forecast
Clear visibility of what is booked, what is at risk and what is coming.
Clients include Ohk Energy and Activ8 Solar Energies
The pressure: complex supply chains and customers who expect self-service.
Quote to order without re-keying
One flow across sales, stock and finance instead of three disconnected ones.
Suppliers and customers in one view
Your team stops hunting for the information they need to answer a question.
B2B ordering customers can self-serve
Fewer routine calls, faster reorders, and a clear record of every transaction.
Clients include Garo Electric and Fitz Scientific
The pressure: guests expect to be recognised, across every channel, every time.
Guest history that travels with the booking
Every conversation starts informed, whoever picks it up.
Loyalty driven by real behaviour
Offers based on what guests actually do, not on what a segment suggests.
Support handled in one queue
Email, phone and social in a single view with response times you can measure.
The pressure: growing fast without the systems fragmenting underneath you.
Portals that cut inbound tickets
Customers and partners answer their own questions before they reach your team.
Shorter sales cycles
A clean pipeline, accurate forecasting and less admin between reps and buyers.
One customer record
Product, sales and support working from the same information.
Clients include Expert Insights
The BEACON methodology
A six-stage framework that keeps every engagement honest, sequenced and measurable. Same senior consultants from first conversation to long after go-live.
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Business analysis
Clear objectives, success metrics and stakeholder alignment agreed before anything gets built.
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Environment assessment
An honest audit of your current systems, data quality and technical landscape.
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Architecture design
A scalable blueprint that supports where the business is going, not just where it is.
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Configuration
Built to best practice in short, demonstrable increments with your users in the room.
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Optimisation
Workflows refined on real usage data and user feedback once the system is live.
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Nurture
Ongoing support, training and roadmap stewardship. We stay accountable to the outcome.
Want to know where you sit on the BEACON path right now?
Book your free CRM & Process Review → 30 minutes. No slides. A senior consultant and honest answers.
Testimonials From Our Clients
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![Garo Electric Customer Quote]()
"We had a great collaborative engagement....and ready to maximise its potential."
“Their onsite presence made a real difference.
By working closely with our team and delivering tailored, hands-on training throughout the Marketing Cloud implementation, they ensured we didn’t just adopt the platform we truly understood it.
Our team now feels confident, capable, and ready to maximise its potential.”
Shivandra Jogi - IT Manager,Garo Electric
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![fitz scientific customer quote]()
“As a first-time Salesforce customer, we relied heavily on capeMBX’s expertise.”
“Their team worked closely with us face to face throughout the implementation of Sales Cloud, Service Cloud, and Marketing Cloud, taking the time to understand our business and users in person.
This hands-on approach drove strong adoption and delivered a scalable Salesforce platform that now supports our growth. capeMBX was professional, knowledgeable, and a true partner from day one.”
Brian Gargan - Sales & Marketing Manager,
Fitz Scientific
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![Ohk Energy Testimonial]()
"The engagement gave us much greater confidence that we are using Salesforce effectively"
“capeMBX got up to speed on our existing setup and helped us assess the strengths, gaps, and opportunities within our org. Their recommendations were strategic but also practical, giving us a phased roadmap to improve processes, data quality, user experience, and reporting. Throughout the engagement, communication was clear and well structured, and capeMBX explained technical concepts in a way that was easy for both technical and non-technical stakeholders to understand.”
Brian McArdle - CFO
Ohk Energy
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![Activ8 Solar Customer Quote]()
“Your partnership made all the difference.”
“Your team provided outstanding expertise as we designed and refined our Salesforce security model.
Your team delivered high-quality, strong knowledge, patience, and on-site support which helped our team understand and adopt the changes with ease. Your partnership made all the difference.”
Eric Praud - Salesforce Platform Manager,
Activ8 Solar Energies
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![Expert Insights Customer Quote]()
“We have a Salesforce setup that our team actually uses every day. ”
“The capeMBX team didn't just build us a Salesforce system; they really got to know our business inside and out and became part of our team. They helped us think bigger about what success meant for us.
We have a Salesforce setup that our team actually uses every day. It's genuinely helping us achieve our goals.”
Paul N. Wituschek - Managing Partner
Expert Insights
Book your free CRM & Process Review
A 30 minute diagnostic call with a senior consultant. We pinpoint where revenue, time and visibility are being lost across sales, service, marketing, reporting and automation. Whether you are on Salesforce or not.
What you get
- A structured 30 minute review, with no pitch
- A clear view of where your process and CRM gaps are
- Quick wins you can act on immediately
- A next step plan, if you decide you want help
What happens after you send this
- 1
We reply within one working day with a couple of times that suit.
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You spend 30 minutes with a senior consultant. No sales rep, no slides.
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You get a short written summary of what we found, yours to keep either way.
Why capeMBX
We do not just implement. We act as value advisors and stay accountable to the outcome.
- Senior, founder led delivery. No B team
- We challenge the brief before we build
- Transparent pricing with no hidden fees
Trusted by businesses across Ireland and the UK
Prefer email? info@capembx.com
Monday to Friday, 9am to 6pm GMT
Schedule your CRM & Process Review
No obligation • 30 minute Call • Expert advice